Shipping
Fast, simple delivery
We work to get your KESSOLIN order out quickly so you can enjoy your new everyday favorites sooner. Orders are processed in the order they are received, and tracking details are shared as soon as your package is on the way.
Processing times
Most orders are processed within 1 to 3 business days, excluding weekends and holidays.
Delivery updates
Once your order ships, you will receive a confirmation email with tracking information so you can follow every step.
Policy details
Please review the key shipping and returns information below before placing your order.
Where do you ship?
We currently ship to select domestic and international destinations. Shipping availability and rates are shown at checkout based on your delivery address.
How long does shipping take?
Estimated delivery times vary by destination and shipping method. Standard shipping usually arrives within 5 to 10 business days after dispatch.
Can I change my order after placing it?
If your order has not entered processing yet, contact us as soon as possible and we will do our best to help. Once an order has shipped, changes may no longer be possible.
What is your return window?
Returns are accepted within 14 days of delivery for eligible unworn, unwashed, and unaltered items with original tags still attached.
Are return shipping costs refunded?
Original shipping charges are typically non-refundable unless the item arrived damaged, defective, or incorrect.
How do I start a return?
Email our support team through the Contact page with your order number and reason for return. We will share the next steps and return instructions.